The price you pay for a performer is not just for the 3 minute show or 1 hour roaming performance. Here are some hidden costs that you might not know of:

Rehearsals & practise * Props & equipment * Travel time and fuel * Make up & hair * Costume hire & washing

We ensure ‘tried and tested’ professional performers who arrive on time and deliver on expectations. Remember, like any product/service – you get what you pay for – a professional will not charge beginner rates.

We require a 50% upfront, non-refundable deposit in order to book and confirm your performers for the required date and time. This ensures that they do not accept other bookings during your booked slot.

Your 50% deposit is non-refundable. It ensures no other bookings are taken by the performer for your requested slot. Bookings cancelled less than 7 days prior to the event are 100% non-refundable.

As a rule, we don’t allow our performers to arrive later than 30 minutes before showtime. Performers receive contact details to phone on arrival if they need to, and a manager will always be on call in case of questions or last-minute changes.

It is standard practise that performers have a safe area to store their belongings, and offered refreshments and snacks/meal before/during/after their performance. Please let us know if you are unable to provide food for your booked performers so we can arrange an alternative for them.

Bar tabs: open bar tab is a set standard for many of the events we attend. Let us know if you would prefer performers not to order a drink on an entertainment tab, otherwise it is general practise that they will. Please keep in touch with the manager assigned to your event for requests such as no-go areas for performers etc.

For any changes, please contact our Spotlight staff directly – one of them will always be available during your event, if not on site.

We will liaise with the performer to make sure there they are available, and you will be notified of the overtime charge via Whatsapp. This must be approved in writing on email/WhatsApp.

Due to the nature of our business, we are often managing events or out at rehearsals. Our bookings manager is at the office half day. Please send a Whatsapp if there is no answer, and we will respond as soon as possible.

We require the final 50% at least 7 days before your event.

We do not under any circumstances send performers to your event without full upfront payment, and we do not treat proof of payments documents as valid payments.

Our performers are happy to start up to 30 minutes after their booked time slot. Many of our performers have bookings after your event, but if they are able to stay, their late performance rate will be clocked per hour or part thereof.

Please liaise with a Spotlight manager to help these changes run smoothly. Please do not liaise directly with the performer regarding changes in times/longer bookings as they are trained in performance art and not necessarily business arrangements.

Once you have sent us date, time and venue we are able to request availability for your selection. Only once we have available performers can we assist you with a quotation, and availability for that quotation is only guaranteed for up to 3 days, after which the act would need to be reconfirmed.